Shipping

Made to order. Tracked to your door.

Every board is finished and engraved for one family, so it takes a little longer than a warehouse. Here is exactly what happens and when.

FreeUS shipping, tracked
2-4 weeksorder to door
Nov 25Christmas cutoff
Proofemailed before engraving

From your order to your counter

  1. 1
    You order Day 0

    You choose a size and type the name exactly as it should appear. Confirmation lands in your inbox within a minute.

  2. 2
    We send a proof Day 1–2

    A picture of your name set in script, for your approval. Changes are free until you say yes.

  3. 3
    Finished and engraved Week 1–2

    Your board is conditioned, engraved and inspected, then packed in a rigid box with corner protection.

Giving it for Christmas?

Order by November 25 and it will be under the tree. Ordering later? We email you a printable gift card to wrap, and the board follows in January.

Where we ship

All 50 US states. Alaska, Hawaii and PO boxes may take a few days longer.

Packaging

Rigid double-wall box, corner guards, a care card and your guarantee inside.

Arrived damaged?

Send us a photo within 7 days and we ship a replacement. No need to return the damaged board.

Changing the name

Free until you approve the proof. After engraving, the board is yours as ordered.

Returns

Unengraved boards: 30 days, full refund. Engraved boards are made for you and covered by the two-year guarantee instead.

Outside the US

Not yet. Write to us and we'll tell you when.